59club has announced the nominees for its 2026 UK & Ireland Service Excellence Awards, recognising outstanding customer service across the UK golf industry.
The awards ceremony will take place on 26 March 2026 at the Celtic Manor Resort, bringing together leading golf clubs, resorts and industry professionals from across the UK and Ireland.
Widely regarded as the benchmark for customer service performance within golf, the 59club Service Excellence Awards are based on independent mystery shopping data and in-depth performance analysis. Nominees are selected for their consistent delivery of exceptional service standards across the entire golfer journey, from first enquiry to post-visit engagement.
With a diverse range of operators, 59club continue to reflect the best performances regardless of a venue’s size, scale or profile, with 5 of the headline awards being segmented in to categories based on the green fee being advertised.
The 2026 nominees represent the highest-performing clubs and individuals within the UK golf sector, demonstrating professionalism, attention to detail and a clear commitment to enhancing member and visitor experiences in a competitive marketplace.
Will Hewitt, General Manager of 59club UK & I said:
“These awards celebrate those within the golf industry who consistently set the standard for service excellence. To be nominated from a portfolio of over 260 venues is a significant achievement, and we look forward to recognising the success of this year’s nominees at Celtic Manor in March.”
Award Nominees 2026
Food & Beverage Manager of the Year
Green-fees Over £160: Craig McKinley (Panmure GC), Dan Tubbs (Brocket Hall), Eddie Devane (Mount Juliet Estate), Kevin Canavan (Royal Dublin GC), Nerijus Zakarevicius (Gleneagles)
Green-fees Between £75-£159: Chris Lee (East Herts GC), Diego Pirastru (Castle Royle), Glenn McNaughton (Long Ashton), Keeley Thompson (Rotherham GC), Lewis Norman (Rockliffe Hall)
Green-fees Less than £74: F&B Team (Knebworth GC), Fiona Tessendorf (Goring & Streatley GC), Gabriella Gorrod (Witney Lakes), Hannah Williams (Matlock GC), Roger Gallagher (Teignmouth GC)
Retail Manager of the Year
Green-fees Over £160: Andrew Crerar (Panmure GC), Alasdair Good (Gullane GC), Martin Robinson (Brocket Hall), Matt Sandercock (Mount Juliet Estate), Tom Minshall (The Grove)
Green-fees Between £75-£159: Cameron Pipe (Rockliffe Hall), Daniel Field (East Herts GC), Jack Heginbotham (Long Ashton GC), Paul Thomas (Newport GC), Taylor Merrick (Harpenden GC)
Green-fees Less than £74: Giuseppe Licata (Filton GC), Ian Orrell (Mottram Hall), Ian Parker (Knebworth GC), Luke Allen (Hickleton GC), Sean O’Regan (The Heron CC)
Greenkeeper of the Year
Green-fees Over £160: Angus Macleod (The Belfry – Brabazon), Ben Williams (Royal Cinque Ports GC), John Bambury (Ballybunion GC), Wayne Murray (County Louth GC), Paul Armour (Gullane GC)
Green-fees Between £75-£159: Craig Bayne (Fairmont St Andrews), Gavin Kinsella (Moor Park GC), John Plummer (Carton House), Mike Bush (St Mellion), Mike Ewan (Ladybank GC)
Green-fees Less than £74: George Stephens (Teignmouth GC), Ian Rees (Whitchurch GC), John Jennings (Castleknock GC), Matt Aplin (Goring & Streatley GC), Sean Jarvis (The Astbury)
Golf Operations Team of the Year
Green-fees Over £160: Ballybunion GC, Gleneagles, JCB G&CC, Mount Juliet Estate, The Grove
Green-fees Between £75-£159: Celtic Manor, Forest of Arden, Golf At Goodwood, Moor Park GC, Rockliffe Hall
Green-fees Less than £74: Knebworth GC, Mottram Hall, The Heron CC, Witney Lakes Resort, Wychwood Park
Golf Manager of the Year
Green-fees Over £160: Andrew Jowett (Gleneagles), Joel Westwell (The Grove), John Eggleston (Ballybunion GC), Mark Addison (JCB G&CC), Matt Sandercock (Mount Juliet Estate)
Green-fees Between £75-£159: Brian Duncan (Celtic Manor), Chris Reeve (The Belfry – PGA National), Fraser Liston (Forest of Arden), Gary Beves (Golf At Goodwood), Tom West (Rockliffe Hall)
Green-fees Less than £74: Ian Orrell (Mottram Hall), James Clark (Wychwood Park), Mark Bierton (Knebworth GC), Noel Werner (The Vale Resort), Sean O’Regan (The Heron CC)
Leading Individual Golf Membership Sales Performance
Cameron Dhir (The Astbury), Darielle O’Sullivan & Dylan Burke (The K Club), Isabel Renwick-Gray (Golf At Goodwood), Lee Roberts (Branston G&CC), Philomena Wilkinson (Forest of Arden)
Golf Membership Sales Team of the Year
Branston G&CC, Golf At Goodwood, Rockliffe Hall, The Astbury, Windlesham GC
Leading Individual Leisure Membership Sales Performance
Connah Beesla-McGarry (Branston G&CC), Lee Roberts (Branston G&CC), Matt Hylton (The Belfry), Megan Davey (Celtic Manor), Sam Harris (Old Thorns)
Leisure Membership Sales Team of the Year
Branston G&CC, Celtic Manor, Forest of Arden, Hanbury Manor, The Belfry
Leading Individual Corporate Sales Performance
Alice Kozlowski (The Grove), Ben Stockman (The Grove), Chris Rippon (The Belfry), Josh Jackson (Mottram Hall), Kelsey McLoughlin (The Belfry)
Leading Individual Corporate Sales Call Performance
Alice Kozlowski (The Grove), Conor Reid (Mount Juliet Estate), David Moon (St Mellion), Hazel Bishop (Bowood), Lauren Maddock (Windlesham GC)
Leading Spa Experience
Eden Hall, Hanbury Manor, Hoarcross Hall, Rockliffe Hall, The Grove
Leading Health Club Experience
Castle Royle, Nizels G&CC, The Tytherington, The Warwickshire, Witney Lakes Resort
NOTE: All names listed in alphabetical order
For more information about the 59club UK & Ireland, visit www.59clubuk.com.