59club and GDPR

Monday August 21, 2023

Everything you need to know about 59club, its products and GDPR

You are accessing our software to undertake surveys and other information gathering and we want to clarify that the gathering is fully compliant to GDPR by 59club in its role as DATA PROCESSORS. Therefore IF YOU ARE COMPLIANT, as DATA CONTROLLERS, then any usage of our platforms will NOT effect that compliance.
If you have any questions whatsoever or at any time invoke your right to access, change or object to the processing of your personal data please do not hesitate to contact our data protection officer on enquiries@59club.com

Using our systems and platforms
59club products allow you (DATA CONTROLLER) to deliver surveys, mystery tests and use member applications. The personal data that is used, uploaded or accessed as part of that program is not used by 59club in any way, you the “business/organisation” are the DATA CONTROLLER. We will go above and beyond GDPR by making our system show the user what information is stored, when completing a survey and allow any unsubscribe or information request to be passed back to you. When using the mobile applications, then the member is presented with full privacy policy and T&C’s to accept and therefore usage signifies acceptance of all policies and therefore compliance.

Our clients statistical & financial data
59club has entered into a legally binding contract with you NEVER to release any of your business operational data to anyone in any circumstance, going way beyond GDPR.

Personal data that directly or indirectly identifies you
We may collect personal data which will aid us in delivering the services set out in our contracts with you. It is important to know that we will only collect this data with your consent, unless we are legally bound or lawfully compelled to do so.
59club delivers national and international benchmarks on customer service and areas of the business that measure that service and other industry benchmarks, in future we may ask you to participate in research on the industry, where applicable we will always seek your consent.
Your data will not be disclosed to anyone apart from; Our affiliates and shareholders across the 59club group, 59club official partners as shown on 59clubs website, any court/government/credit or fraud agency who we are legally required to disclose to. The use of your data could include, but is not limited to, verifying your identity, conducting surveys in the interest of the industry, providing you with information about the services you are contracted to, have previously enquired about or that we feel are relevant to the successful management of your business.

Personal data that directly or indirectly identifies you
We may collect personal data which will aid us in delivering the services set out in our contracts with you. It is important to know that we will only collect this data with your consent, unless we are legally bound or lawfully compelled to do so.
59club delivers national and international benchmarks on customer service and areas of the business that measure that service and other industry benchmarks, in future we may ask you to participate in research on the industry, where applicable we will always seek your consent.
Your data will not be disclosed to anyone apart from; Our affiliates and shareholders across the 59club group, 59club official partners as shown on 59clubs website, any court/government/credit or fraud agency who we are legally required to disclose to. The use of your data could include, but is not limited to, verifying your identity, conducting surveys in the interest of the industry, providing you with information about the services you are contracted to, have previously enquired about or that we feel are relevant to the successful management of your business.

Our promise to you
We already have taken significant steps to protect data held by 59club from loss or theft, as well as un-authorised access, disclosure, copying or modification and will continue to do so. Your data & its security are at the forefront of everything 59club do.

59club Privacy Policy

Monday August 21, 2023

This privacy policy explains how we use any personal information we collect about you when you use this website:

  • What information do we collect about you
  • How will we use the information about you?
  • Marketing
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us

What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to our group of companies so that they may offer you their products and services. 59club, my59 or any “tell” site such as Sporttell, golftell, crictell etc will not share your information for marketing purposes with companies outside the Group. In processing your request, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Marketing
We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at any stage or date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Group. If you no longer wish to be contacted for marketing purposes, please email enquiries@59club.com

Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at enquiries@59club.com. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page.
This privacy policy was last updated on 17th May 2018.

How to contact us
Please contact us if you have any question s about our privacy policy or information we hold about you:
Email: enquiries@59club.com
Telephone: +44 01530 440004